1.3. Instructional Design for adult learning

Adult Learning

How do adults learn?

Adult learning theories originate with the goal of helping those involved in the field to find meanings within the learning process. Thus, theories of adult learning aim to describe all the social, psychological, emotional and physiological variables that determine and make adult learning possible.

The field of study is very thick; in fact, it is possible to cite a number of theories that have been concerned with analyzing how adults learn and in how adult and child learning develops differentially: andragogy (Knowles, Holton, & Swanson, 1998), self-directed learning (Caffarella, 1993; Brookfield, 1995), and transformational learning (Mezirow, 1997). One of the most influential contributions in the field has been that of Malcolm Knowles, a North American professor and researcher. According to Knowles, it is possible to proceed more generally to consider how adults learn, beginning with an analysis of some major themes:

  1. The main characteristics that illustrate the status of adults as learners,
  2. The concept of motivation in the adult life sphere;
  3. The barriers and motivations that characterize adult learning.

Adults have a number of special and specific needs that characterize their learning. Starting precisely from the work of Malcolm Knowles (one of the most important author in the field who gave life to the Andragogy theory), the characteristics that we can identify in adult learning are many and different, first of all, adults are autonomous and self-directed, they must, therefore benefit from a particularly active approach by teachers. Lecturers, therefore, towards them must set up learning experiences that engage the interests of adult learners, feeling guided by the lecturers on a path of which they are aware and involved,

Not only that, the cultural background of adults involved in a learning journey consists of a range of experiences, relating to a career path, family and a previous schooling. Therefore, they need to be in a position to connect the learning experience to their past experience. Above all, with this in mind, teachers themselves must be able to recognize the value of experience in the learning process.

In all of this, adults who take part in a learning process are particularly driven by specific goals – in fact, if they take part in a learning experience they often have very clear ideas with respect to goals. On the part of teachers, it is crucial to understand how these specific goals are constituted. In this sense, adults are also clearly toward deep relevance; therefore, they are more inclined to have a reason for learning something; their learning must be able to fit with their work or a range of other responsibilities that are considered valuable to them. Again from this perspective, adults are practical, thus, their attention is directed toward aspects of a lesson that may be useful to them in their work; they may therefore not be inclined toward knowledge that is not specifically tied to an external motivation. Therefore, there must be extreme clarity and shared knowledge on the part of teachers toward the relevance of learning.

What has been presented so far is deeply linked to the concept of motivation. At least six factors characterize the concept of motivation in adult learning;

  • social relationships,
  • external expectations,
  • social welfare,
  • professional advancement,
  • cognitive interest,
  • stimuli.

Starting with the former, reference is made to the possibility of making new friends, to meet the need for social welfare and friendships. When we refer to external expectations, we refer to the possibility of completing the task on someone else’s request, for example. Social welfare, that is, the possibility of understanding the community, and being able to participate more in social work. Instead, the reference to professional advancement, in order to improve one’s job position, while staying abreast of new developments. It also clearly refers to the possibility of being able to take a break from the daily routine, from work. In this sense, cognitive interest also plays a particularly relevant role in adult learning. If these, then, are the characterizing factors, it is also necessary to enucleate what are the barriers that may not facilitate the learning process, often arising from the responsibilities that an adult person has to bear in everyday life.

Coming to consider the barriers:

Unlike children and teenagers, adults have many responsibilities that they must balance against the demands of learning. Because of these responsibilities, adults have barriers against participating in learning. Some of these barriers include lack of time, money, confidence, or interest, lack of information about opportunities to learn, scheduling problems, “red tape,” and problems with child care and transportation.

The best way to motivate adult learners is simply to enhance their reasons for enrolling and decrease the barriers. Instructors must learn why their students are enrolled (the motivators); they have to discover what is keeping them from learning. Then the instructors must plan their motivating strategies. A successful strategy includes showing adult learners the relationship between training and an expected promotion.

Adult Learning Theories Related to Andragogy

Thus, if by the term Andragogy – in parallel with the term Pedagogy, we refer to the broader pool of theories developed by Knowles, it is good to refer to a whole range of learning theories that ties in with that of Andragogy.

First, it is possible to introduce the concept of Experiential learning. Experiential learning is a central construct within Andragogy and consists, specifically, of three components:

  • Content knowledge, facts, information and experience;
  • All prior knowledge applied to current circumstances;
  • Reflection processes with a focused and in-depth analysis and evaluation of the learning process of the learner.

Thus, as can be seen, these concepts are fundamental not only to experiential learning but should underlie any adult learning experience.

Above all, the theme of experience gained throughout the life course is extremely central: this experience, therefore, must be considered a valuable resource and teaching must be able to find a place within the new learning experience.

Not only that, adults involved in a learning process must be able to connect what they have already learned from their life experience in the past to new learning, new knowledge.

Another central element in adult education is that of self-directed learning. Self-directed learning, suggests that the locus of control in adult learning must lie precisely in the learning desire of the adult involved in the learning process.

Thus, learners need different degrees and modes of support, while others are ready to be self-directed; in this case, it is also possible to illustrate the characteristics of self directed learners: independence, intentionality, confidence and the desire to learn more and more. These types of learners are able to organize their own time, develop plans for managing learning activities. Often, they value the learning process itself and remain attached to their goals. Before the 1980s, it was believed that true learning experiences could only take place within traditional institutions. To date, the paradigm has changed and scholars are convinced that self-directed learning is an important and relevant element that can determine the adult learning process, and educators and teachers should stimulate this type of learning within the classroom. The now old and dated teaching methods did not put the point on a self-directed type of learning and were first of all focused toward the role of teachers, seeing, therefore, learners in a purely passive way. Adult learners, on the other hand, need to be guided in their learning journey, perhaps by being involved in activities proposed by teachers that can enhance their knowledge and experience.

Finally, a third theory to consider is the Transformative learning theory developed by Jack Mezirow (1997); that is a constructivist theory of adult learning.

Mezirow, therefore, emphasized that the transformation of the individual may include a change in the way he or she sees the world; furthermore, according to two other authors Palloff and Pratt (1999), the goal of transformative learning is to understand how we see the world and how we can free ourselves from certain constructs that we have been carrying around with us throughout the learning process and that may have led us to have certain limited perspectives. Therefore, Transformative learning helps adults who are involved in a learning process to understand their experiences, how they understand and the world in which they construct their own experience. Transformative Learning is also defined as a process of critical reflection since it relates to change–to the learner’s going through a transformation–and is the kind of learning that comes to life when learners are in a position to understand the world from experiences. The goal of this learning theory is to put the adult learner in the condition of becoming more and more an autonomous thinker, learning to negotiate with his or her own values, meanings and goals. Precisely for all these reasons, this kind of learning includes the possibility of knowing something about the individual’s life.

Instructional Design for adult learning

Given some characteristics that are presented by adult learners, it is possible to see an example of the application of Instructional Design principles within the design of an e-learning pathway for adults.

Online learning has emerged as a recognized and valued segment of higher education. The options of online learning opportunity include blended, hybrid, web facilitated, and fully online courses (Allen and Seaman, 2015).

Adult students face challenges in online learning, but this medium offers many pragmatic advantages to this learner group such as increased flexibility and accessibility (Kelland, 2005; Merriam et al., 2007; Williams, 2002). Furthermore, from an adult learning perspective, the principles that guide effective development of online courses are in the same spirit as the assumptions regarding adult learners and andragogy as proposed by Malcolm Knowles with Andragogy, the theory of adult education championed by Malcolm Knowles in the late 20th century, applies six assumptions to the adult learner to best understand and accommodate their educational needs. Now we will have the chance to re-consider, again, these characteristics in the view of designing online learning environments:

  1. Adult learners are self-directed learners and act independently.
  2. Adult learners have gained valuable experiences in their lives and value applying their experiences to the learning process.
  3. Adult learners are eager and ready to learn what they need to learn to succeed.
  4. Adult learners are interested in the application of learning in order to problem-solve.
  5. Adult learners are more internally motivated and less so by outside forces.
  6. Adult learners are interested in understanding the value of what they are being taught.

Though not universally adopted, pedagogical principles for online learning as presented by Anderson and McCormick (2005), can be used as a framework to inform quality online course design and promote online learner success. These principles propose online course design must be matched to curriculum, be coherent and consistent, have ease of use, be inclusive to learners, engage students, be innovative and effective, and include formative and summative assessments (Anderson & 8 McCormick, 2005). Each of these principle parallel well with one or more of Knowles’ assumptions of the adult learner and, therefore, if implemented thoughtfully, will produce an online course environment which can be an effective tool of adult education.

The principles of online course design proposing that course content match well with the curriculum and that online course organization is coherent, consistent, and easy to use — Knowles’ assumption that the adult learner must understand the importance of content being presented (Knowles, 1984).

Content must be well organized and be designed with course objectives in mind (Blondy, 2007; Hanna et al., 2000).

Mapping course objectives transparently to course content conveys to students that learning objectives are being met as a result of particular content. This is critical to an adult learner acutely interested in how course content fits into the course design and their individual learning plan (Blondy, 2007).

Additionally, adult learners are often confronted with many situational barriers and demand a clear and focused approach to course design (United States Congress, 1993). The principles suggesting that an online course be inclusive to all learner groups while having ease of use are aligned to Knowles’ framework of andragogy. The technology ubiquitous in online courses is often seen as a barrier to success by adult learners (Pickett, 2009).

Therefore, designing an online course with learner inclusion in mind increases the chance that all students, including adult learners, will understand the digital architecture of the course and ensures the technology will be to their advantage. In addition, an inclusive course design also reinforces the self-directed learner assumption (Blondy, 2007).

A self-directed learner finds a learning environment that is welcoming and which promotes respect and trust as valuable to the learning process (Blondy, 2007; Knowles, 1980). An online course must also be designed to engage students throughout their course experience. Knowles (1980) states, in three assumptions, that the adult learner is self-directed, has a wealth of knowledge from prior experiences, and is ready and eager to learn. These assumptions pair well with an online course emphasizing engagement.

Engagement empowers the self-directed and eager learner as it asks the participant to independently and uniquely interact with the course materials and with fellow students. Many initiatives that promote engagement require that students take an active role in course participation and, therefore, affect the direction of the course (Conrad and Donaldson, 2004). This allows students to introduce and integrate their previous experiences into the course providing context and adding richness to their learning experience and that of others students (Blondy, 2007; Palloff and Pratt, 1999; Palloff and Pratt, 2002).

An online course must also exhibit innovative and effective teaching techniques. These two principles of quality online course design dovetail well with the andragogical assumptions that adult learners bring with them prior experiences, need to understand the importance of course content and that an adult learner values content application and problem solving (Knowles, 1980; Knowles, 1984).

Though a broad category, innovative and effective techniques include promoting the critique and analysis of relevant problems in respective fields. Incorporating problem solving and critical thinking components to an online course allows students to understand the application and relevance of course materials to their lives and their respective fields. To the adult learner, this technique verifies the authenticity of course content and assigns value to their ability to use prior experiences to solve problems. Furthermore, this empowers and validates the adult learner promoting student buy-in (Blondy, 2007; Palloff and Pratt, 1999; Robinson, 1992).

There should be variety in assessments embedded in an online course and they should contain formative and, possibly, summative components (Blondy, 2007; Anderson & McCormick, 2005). This strategy of online course assessment aligns well with the andragogical assumptions of an adult learner as self-directed, one who values application of content, has a high degree of readiness, and is internally motivated. A variety of assessments, especially those that challenge students at high learning levels, are valuable to self-directed and ready student as they allow they promote ownership of personal course experience (Blondy, 2007; Conrad and Donaldson, 2004). These thoughtfully designed assessments can also allow students to leverage their prior experiences and apply course concepts to real-life situations (Blondy, 2007). This assessment strategy also leads to diverse and consistent interaction with the online instructor. This regular contact greatly influences the internally motivated student because these students are inspired by appreciation of their backgrounds and contributions (Blondy, 2007; Cercone, 2008).

Moreover, let’s take into account more practical key points and guiding principles: First of all, in designing an online learning pathway for adults it is necessary to consider some of these guiding principles:

  • develop an interface that is always and intuitive;
  • integrate multimedia with interactive components;
  • construct lessons and activities that are short and divided into modules;
  • design activities that are fun and engaging;
  • design activities that are contextual, relevant, and considered valuable by the adult learner;

Coming to consider the first point, that is, developing a simple and intuitive interface, we intend the possibility of placing much emphasis on the usability of the interface, so that the interface itself can enable learners to learn clearly and quickly how to use it. Then, for the second element, a learning experience built in these terms should take advantage of and then build with the use of multimedia formats such as audio and video. In this sense, mobile learning products designed in shorter segments and enriched by a large use of multimedia are much more appropriate and engaging than a series of learning activities burdened with a lot of text.

This also allows us to consider point 3, which is the possibility of producing lessons and activities that are short and broken down into modules. These two aspects facilitate enjoyment by adults as they allow them to fit more harmoniously within the dense routine of an adult involved in a learning process. Then, next, the possibility of designing activities that are engaging and fun comes through whether the learning context is designed in this direction, comfortable and can put the learner at ease. In fact, designing online learning activities that are fun makes it possible to remove that formality from the learning experience that can engage even the least motivated learners. In addition, also the focus on designing content that is contextual, relevant, and of considerable value for the student is central.

Exploring the mARC model

To cite one example, the The mARC instructional design model is an instructional design model being developed by three Dutch authors Slaviša Radović, Hans G. K. Hummel & Marjan Vermeulen (2021).

This model is constructed, from the authors’ point of view, with the aim of answering two specific questions:

  • The first, relating to what can be the critical instructional elements in an experiential learning environment that support learners in their re- and de-contextualization of knowledge (theoretical foundations).
  • The second, aimed at investigating what can be the learning design principles that facilitate more experiential learning (practical guidelines).

In more detail, the model fits within the framework of experential learning and three pillars in particular:

(a) Authenticity – learning is a cyclic process related to the nature of the ‘real’ world beyond the classroom;

b) Reflection – Learners are supported to reflect on knowledge and experience;

(c) Collaboration – learning is situated and mediated in a social context.

It will now be possible to go briefly into the theoretical framework of the model in order to understand and then see its possible applications. Thus, if a part of the theoretical paradigm of reference is built around experiential learning and the aforementioned pillars, a further central element relates to the conditions that must be put in place for an experiential learning process to occur.  Among all the characteristics that can be identified, it is possible to at least isolate two groups:

  1. Personal and Organisational factors
  2. Facilitating demographic factors include age, previous education, level of education, and work experience (Hagevik, Aydeniz, and Rowell 2012).

The Organisational factors group includes factors mainly related to the prevailing characteristics of learning tasks and processes (Korkko, KyroAmmala, and Turunen 2016). Identified factors within this group included different aspects of authenticity, reflection, collaboration and community as essential characteristics of the learning processes. Moreover, various expertise and feedback during the learning process was seen as a factor for learning (Korkko, Kyro-Ammala, and Turunen 2016). Some studies argue (Hagevik, Aydeniz, and Rowell 2012; Korkko, Kyro-Ammala, and Turunen 2016) that the variety of previous experience between students can influence learning and support reflection in groups. The final subcategory mentions time (prolonged reflection, reflection over longer time period and time spent during reflective writing) as a facilitating factor (Leijen et al. 2014). The third element to consider before proceeding toward the analysis of the actual model is related, according to the authors, is related to all that may be the benefits, for students, of an experiential learning process.

Four categories of learning benefits could be distinguished:

  • Personal,
  • Professional,
  • Knowledge and Learning processes.

Personal benefits reported include four subcategories:

  • Motivation and encouragement;
  • Self-development skill;
  • Beliefs, values, attitudes;
  • and Creativity (Chi 2013).

Students were reporting to be more motivated, to feel better as a learner, and to believe in the benefits of the course. Most reported professional benefits of experiential learning are placed in two subgroups: Better understanding of profession and practice and Becoming more thoughtful, reflective and critical (Sutherland and Markauskaite 2012). Knowledge and Learning achievement benefits reported include developing deeper understanding, broader knowledge, and having greater achievement and success (Hagevik, Aydeniz, and Rowell 2012; Sutherland and Markauskaite 2012).

Coming to consider authenticity, i.e., the first pillar, it is regarded as a particularly appropriate way to support the knowledge process; according to some authors (Guilkers) authenticity is defined and determined according to the relevance that the professional situations represented in a learning environment are considered relevant by the learner.

Despite the importance and relevance that constitutes the element of authenticity, building and designing authentic learning environments seems to be particularly complicated by virtue of the presence of the aforementioned barriers that can impede an effective learning process. In order to facilitate the construction of a learning process that is effective, a number of elements can be identified within the MARC model, as follows:

  • engaging learners with tasks that are realistic;
  • proposing activities and experiences to learners that have a close dependence between theories and experiences;
  • propose a window of time appropriate to the difficulty of the task at hand;
  • propose experiential activities that present some variety;
  • propose a range of different points of view with respect to the learning process;
  • propose a set of relevant indicators and criteria for monitoring learning;
  • allow students to be able to generalize what they have learned during the learning process to their own experience;
  • Use reflective processes to structure the experience and focus on learning.
  • Provide multiple learning indicators and relevant criteria.

Along with authenticity, great attention is also paid to the element of reflexivity; in fact, as we have already seen, it is one of the pillars of the mARC model. To quote one of the pioneers in the field, John Dewey (1933) the process of reflexivity can be defined as the careful, active and persistent consideration of all beliefs and knowledge in the light of what supports them and toward the conclusions to which they may tend. Not only Dewey, another important and relevant contribution to the field of the theory of reflection comes from the work of Schön (1983), who defines the strategies of reflection-in-action (i.e., thinking about something you are doing while you are doing it) and reflecion-on-action (i.e., thinking about the action after you have completed it). As a reflective learner, everyone can develop a deeper understanding of his or her own life experience and connect it to academic knowledge during the process of active reflection (i.e., while going through the process: experiencing, reflecting, thinking, and acting). That said, the importance of reflection in higher education processes and across a whole range of different disciplinary domains is widely recognized. The central elements of the reflection pillar are as follows:

Use reflection as an additional tool to engage learners in more complex activities;

Support the development of a theoretical perspective within an authentic context;

The reflection process should be seen as an essential and central step in moving from a concrete (experiential) to an abstract perspective;

Offer guidance for the reflective process through the entire learning cycle;

Facilitate both in-action and on-action reflection;

Use reflection to promote personal development and growth of color learners.

After authenticity and reflection, another pillar of the mARC model is that of collaboration. Thus, getting down to the nitty-gritty, the belief that knowledge is constructed through interaction with others is not a novel element within the relevant area of study, but over the years it is one that has received increasing attention from scholars and practitioners. Collaborative learning represents, therefore, an instructional strategy within which learners actively learn together in groups sharing the achievement of common goals. Referring precisely to the vast literature available on the subject, learning in groups can be organized in a number of different ways, following different learning mechanisms and interactions.

The central elements of the collaboration pillar are as follows:

  • Use a variance of group members’ experience to enable students to form a new understanding (Cowan 2012)
  • Provide a community of practice as a resource of authentic environment (Hagevik, Aydeniz, and Rowell 2012)
  • Allow joint re-evaluation of experience and new knowledge (Chi 2013)
  • Promote various perspectives as a resource for deeper reflection (Harford and MacRuairc 2008)
  • Encourage self-awareness within groups during the process of reflection (Wenzlaff and Wieseman 2004).
  • Ignite a debate on learners’ conceptions and allow for peer feedback (Swaggerty and Broemmel 2017).
  • Engage students within a community of practice in a cohort structure (Seed 2008)
  • Provide different expertise as a resource during learning activities (Cowan 2012)
  • Provide structure and guidance for students’ collaborative activities (Cannon and Scharmann 1996)
  • Allow students to see, share and express different points of view (Chi 2013)
  • Foster collectively shared performance or product (Howard, McClannon, and Wallace 2014).

So, coming now to consider the actual design and implementation of the mARC model more generally, this itself is configured through the ability to shift the focus from one pillar (authenticity, reflection, collaboration) to another during the design phase through three phases. In addition, each of these phases must include the five phases of the ADDIE model (Analysis, Design, Development, Implementation, Evaluation).

The following nine practical guidelines were developed by the authors to support and facilitate the design work of education professionals with the goal of developing more experiential learning.

Thus, in order to bring to life an appropriate learning environment that can reflect the complexity of what needs to be learned, from the new knowledge that emerges from experience and is transformed into understanding, professionals need to make sure that:

(1) Students are enabled to appreciate and engage with the real-world context. This can be achieved, for example, by (2) Providing students with various viewpoints on the learning process through different learning strategies and methods, or by (3) Engaging students within a community of practice in a cohort structure. Furthermore, it may be necessary to ensure that learners have the opportunity to learn from each other’s differences by assuring the (4) Engagement of students in discussing and debating a topic, exchanging ideas, and expressing different points of view. We have argued that the learning context is often considered by students as being non-authentic or ‘not important’. Therefore, during the learning design process, we have to consider the perception of the learning process itself. According to the model, practitioners should assure (5) Students using prolonged, structured and guided critical reflection as an essential step in engaging students with the meaning of the experience. In particular, this guideline is seen as a useful strategy to (6) Support students in developing a theoretical perspective from an authentic context, and to further elaborate upon understanding and experience.

In addition, we argue that the learning environment has to provide opportunities for both processes of re- and de-contextualisation.

In meeting this challenge, it may be necessary to consider (7) Students using diverse learners’ perspectives as resources for critical reflection and support for the growth of shared understanding within a cohort.

Finally, the last two overarching practical guidelines derived are to (8) Gradually design a complex structure of the learning environment and redesign it in each subsequent stage of the design process, including elements from all three pillars of experiential learning (Authenticity, Reflection, Collaboration) in the learning design as (9) ‘Fostering elements’ of the pillar and ‘strengthening elements’ in relation to the whole model and all of its components. By following these guidelines, the mARC model can make an important contribution to strengthening the links between theoretical knowledge and practical experience within learning.

Concrete learning experiences and more abstract thinking are influencing each other through a complex process (Afdal and Kari 2018). Yet, higher education institutions are often criticised for ‘failing to embrace experiential learning methods’ (Groves et al. 2013, 555). While the literature identifies multiple benefits of experiential learning, designing such an environment and adapting it to the needs of students and to the learning context is complicated. The point of departure for this article was defined by the results from our review study (Radović, Hummel, and Vermeulen 2019), the theory of experiential learning (Coulson and Harvey 2013; Groves et al. 2013; Kolb 1984), and the concepts of authenticity, reflection, and collaboration. Although the model is based on research specifically focused on experiential learning in the domain of the Masters in Educational Sciences, we have studied broad learning theories to further craft the model to enable wider applicability. At the same time, this article contains a number of points for consideration. First and foremost, the mARC model is introduced as a complementary model to the experiential learning model of the Kolb (1984).

the mARC model provides a structure that allows an effective experiential learning environment to be developed.

Moreover, the mARC model indicates different instructional elements and how they can be used to strengthen the links between learning and practising (in both directions, from theory to practice and vice versa).

Second, the implication from the model suggests manifold use of critical elements, both locally within each pillar of the model (fostering role), and globally in relation to the model as a whole (strengthening role).

Furthermore, this article clearly stressed the important roles of reflective and collaborative learning activities, alongside authentic learning activities. Reflective learning activities are not only seen as an extra layer of complexity, but also necessary to reinforce deeper learning and ties between theory and practice. The role of the critical elements of Collaboration proved to offer a number of advantages, and places experiential learning environments within a social context and in community of practice. All three pillars should be involved during learning design and revising in order to develop complexity and to foster re- and de-contextualisation of knowledge. Third, we assume that for various learning domains the implementation of the mARC model will vary (different combinations, volumes and implementations of the critical instructional elements). We currently are carrying out and setting up empirical studies to further refine and evaluate the mARC model. We believe that with providing more understanding on the instructional design of experiential learning environments, these could become ‘again’ (here we refer to the last paragraph in Section 1) a leading educational innovation to foster learning transfer between concrete learning experience and knowledge.

We are now going to present you another Instructional Design Model presented by By Martha M. Snyder.

From this perspective, the model we will now see in detail relates to the possibility of giving rise to genuine online learning communities for adults. In this sense, the proposed challenge is to offer a perspective for which learning is considered a social and constructive process (Dawson, 2006; Garrison & Arbaugh, 2007; Rovai, Wighting & Lucking, 2004; Shea, Li & Pickett, 2006; Snyder, 2002). In this sense, besides the elements we have already had the opportunity to observe, it is also relevant that research can focus on how new and emerging educational practices and technologies can stimulate the emergence of a sense of community within the online learning space, making the online learning context increasingly appropriate and welcoming.

Exactly, research in the field is especially crucial to guide trainers, educators in choosing their tools. For example, says the author, an online instructor might be inclined to choose a particular tool because (e.g., threaded discussion forum, blog, wiki) it is available to them or use an instructional method (e.g., lecture, discussion, cooperative groups) because it is the method with which they are most familiar; however, they may not have a clear understanding of how the tool or method supports a particular type of content or instruction. Above all, this confusion is more or less common in the context of those new tools such as blogs, wikis, podcasts, and virtual worlds. Precisely, given also the ever-increasing growth of tools available for use, it is deeply necessary to be able to guide educators toward proper and appropriate use. Now, the goal of the instructional model we present here is precisely to develop a sense of community among adults learning online.

Now, going down to the merits of the model proposed by the author, we are now referring to the theoretical framework that was considered: in this sense, the theoretical framework of reference is constructed through three different areas of study: learning communities, adult learning theory, and constructivism. So, we will now look at the three elements in detail, also returning to briefly consider the area of adult learning theory, as a reinforcement and review, since it is an element already introduced but the consideration of these theories is so relevant that it may be useful to dwell on it again. So, coming to consider learning communities, we can define this type of object of reflection as ”groups of people who share a common learning interest and share knowledge. The goal of a learning community is precisely to enhance collective learning by supporting the growth of each individual’s knowledge.

A very practical example of this phenomenon is as follows: learning communities can facilitate participants’ learning by allowing students to interact with each other and by taking part in collaborative learning experiences. This very passage is essential for reflection on the relevance of learning communities within online learning environments: online learning communities can help students in distance education programs feel part of something, in a connection with their professors and peers.

The principles and instructional methods for creating learning communities support the direction of the current status of adult learning theory and the new paradigm of instructional-design theories.

As we have already seen, theories of adult learning have been developed with the goal of learning how adults learn in order to guide practitioners in setting up effective learning environments from workable and testable explanations of the learning process.

Precisely, briefly, some of the most important theories are andragogy, self-directed learning and transformational learning.  In order to return to the 6 principles introduced by Malcom Knowles within the Andragogy Theory, the following six assumptions can be referred to:

  • the need to know (adults need to know why they are learning something)
  • self concept (as people mature they transition from having a dependent personality toward having a self-directed personality),
  • experience (experiences gained throughout life become valuable learning resources for adults),
  • readiness to learn (adults want to learn things that are relevant to their daily lives),
  • learning orientation (as people mature, their learning orientation evolves from one of content- or task-centered to problem centered),
  • and motivation (adults are more intrinsically motivated).

The third theoretical building block of the theory presented here is that of constructivism, one of the three primary theoretical perspectives that determine the instructional methods used in instructional-design theories. Thus, when we speak of constructivism we are referring to those learning processes within which those who learn are in a position to make connections between new information, information they already have and experience, in a process of truly ”constructing” learning. The educator facilitates learning by providing authentic learning scenarios and problems (Dick, Carey, & Carey, 2005).

Through the process of reciprocal intention-action-reflection cycles, meaningful and transferable learning can take place (Jonassen, 2004). For example, a learner first intends to resolve dissonance (the difference between what is perceived and what is understood). The learner acts on his or her intentions by consciously articulating the intention and then actively resolving the dissonance physically, mentally, or socially.

The learner then reflects on his or her intentions and actions to regulate learning and construct meaning. This cycle is especially useful for solving problems “in complex and new domains” (Jonassen, 2004, p. 136). Constructivism supports learner-centered environments that are authentic, collaborative, constructive, and active. Many of the traditional instructional-design theories focus on simple, domain-dependent, cognitive learning (Reigeluth, 1999). Constructivist practices allow new skills to be developed through teaching methods such as group-based and cooperative work, problem-based activities, and discovery learning.

Well, we now come to consider instructional design theory built from these assumptions, thus, adult learning theories, learning communities and constructivism. The author, in this sense, points out that instructional design theories always begin with a goal, which essentially communicates the orientation and horizon of the theory. From the goal, then, values, the main elements, are developed.

Then, the values in question describe guidelines regarding how instruction is designed and delivered. Instructional-design methods are variables in the learning environment that can be manipulated to change or influence behavior (Reigeluth & An, 2006).

Situations describe the conditions under which a method works best and the desired instructional outcomes (Reigeluth, 1999).

Many of these values and methods draw from existing research related to learner-centered, collaborative learning environments. For those values and methods, references to the literature are included. Table 1 includes a summary of these elements along with the situations in which each method works best.

The goal of this theory is to stimulate the sharing of information, knowledge, skills and experiences among adults involved in a learning process who can share common interests and goals through online communication, collaboration and interaction.

Design Theory Values

The instructional design values support the goal and the methods used to attain the goal. Following are the five values upon which this theory is based (see also Table 1) Value #1: Cultivate a learner-centered environment: Learner-centered environments engage learners in meaningful learning, which is authentic, collaborative, constructive, and active (Jonassen, Peck, & Wilson, 1999). A learner-centered approach supports instructional methods prescribed by adult learning theorists. Value #2: Leverage community synergy: Synergy is the co-mingling of parts to improve the whole (Covey, 1989). In learning communities, synergy means improving the quality of learning for all by sharing information, knowledge, skills, experiences, and best practices.

Value #3: Respect individuality, diversity, and experience: Each adult should be recognized as a contributor to the learning community and opportunities should be created to engage all adult learners in sharing their unique expertise (Palloff & Pratt, 1999).

Value #4: Focus on real-life problems: Adults seek learning that will help them cope with everyday situations (Knowles, 1975; Knowles, Holton, & Swanson, 1998). Learning community activities are structured to help members solve real-life problems.

Value #5: Promote self-directed learning: Self Directed learning is encouraged. Members take charge of their own learning. They define their own learning goals, find supporting resources, determine their own learning methods, and evaluate their own progress (Brookfield, 1995; Knowles, 1975). Instructors guide the learning process (Palloff & Pratt, 1999).

Design Theory Methods

While instructional-design values serve as general guiding principles for designing instruction, instructional methods are specific variables in the environment that can be manipulated to change or influence behavior (Reigeluth & An, 2006).

Following are the major methods that this theory offers.

  • Establish trust and rapport: Devoting adequate time to building relationships by establishing trust and rapport with members early on helps them to feel more secure and comfortable in an online learning community. It is important for community members to get to know each other and the facilitator. Sharing personal information, finding commonality with one another, and clarifying roles and responsibilities help to establish trust and rapport.
  • Maintain consistency and predictability: This value attribute pertains to all elements of the learning community from interface design to lesson format to server availability. Maintaining consistency and predictability supports the feeling of connection, strengthens trust among community members, and facilitates online learning activities (Ito, Adler, Linde, Mynatt, & O’Day, 1999). For example, members know what to expect from one week to the next. They come to rely on the server being up so they can access the community at any time and they know where to go for specific activities or types of information such as the course syllabus, specific course instructions, and additional resources. They know what to expect each week in terms of communication and lesson requirements. They know what to expect from the instructor and other members in the community.
  • Define and communicate the learning community’s purpose: Learning communities are built around a common need or interest. Defining a purpose helps to identify the target audience and the community’s structure (White, 2000). Once the purpose has been established, ensure that it is clearly communicated several times to all members. Frequent communication of purpose and how planned events connect to the purpose can be delivered via email, discussion forums, online syllabi, and audio/video-casting (e.g., podcasts or vodcasts).
  • Confirm member expectations: Ask members to write down and share what they expect to gain from the learning community. Open exchanges of this kind encourage members to think about the community’s purpose and clarify what they want to achieve. Sharing their expectations with the rest of the community reinforces the purpose and helps both the members and the facilitator have a clearer understanding of the learning community’s direction.
  • Provide learning opportunities that facilitate communication, collaboration, and interaction: People learn by sharing information with each other and collaborating to solve problems (Jonassen, Peck, & Wilson, 1999). Online learning requires tools and facilitation techniques that encourage communication, collaboration, and interaction.
  • Offer a flexible learning framework that enables community members to set and achieve individual goals: Since members are in charge of their own learning outcomes, their purposes for participating in the learning community may vary. Therefore, it is important to offer a variety of ways that they can engage in the community to ultimately achieve their own personal goals (Berge, 1997).
  • Provide multiple ways to learn content: Community members have a variety of learning styles; some like to engage in conversation while others prefer to ponder and reflect. Some learners like to create and others prefer to dissect. Provide activities that allow learners to experiment in a variety of ways (Kommers, Grabinger, & Dunlap, 1996). Instructors can deliver content in various ways including PowerPoint presentations, asynchronous discussions, blogs, podcasts, and vodcasts.
  • Encourage public sharing of information: Public sharing of information expands the collective knowledge of the entire learning community (Bielaczyc & Collins, 1999). Information sharing helps to create synergy where the whole becomes greater than the sum of its parts. Students can publicly share information in the online forums, wikis, and blogs. They can participate in peer review groups, which enable students to give and receive feedback from each other and the instructor.
  • Encourage shared authority among learners and facilitators: In a learner-centered environment, the lines of authority and leadership are blurred. Adult learners come together from a vast array of backgrounds and bring with them a wealth of knowledge and experience. This diversity facilitates the ability to reverse roles wherein, at times, the learner takes on the role of the facilitator and vice versa (Berge, 1997). Providing a context for sharing authority shows respect for adults, giving them the opportunity to voice their opinions and share their life accomplishments. For example, give each student the opportunity to facilitate discussion in the discussion forum. Invite students to research and teach a portion of the course instead of the instructor presenting all the information.
  • Provide relevant and easily accessible information: Information in the learning community should be relevant to the community’s purpose and easily accessible to all community members (Jonassen, 1999). For example, supplement the online learning environment with suggested resources—articles, web sites, blogs, wikis, podcasts, and RSS feeds—to guide the learner in researching a particular body of knowledge.
  • Utilize the World Wide Web as an extension of the learning community boundaries: Members are encouraged to utilize resources available on the World Wide Web as an extension of their online learning community. Examples include blogs, wikis, virtual worlds (e.g., Second Life) and virtual trade shows outside of the course management system or online classroom.
  • Reinforce, recognize, and reward: In order to motivate members and make them feel more a part of the learning community, it is important to reinforce their participation by privately and publicly acknowledging their contributions, recognizing them for their accomplishments, and rewarding them for their successes. First, model appropriate behavior (e.g., in the forums). Then, when a student posts a model response in the discussion thread, post a response (either publicly or privately) commending him or her on the contribution.
  • Allot time for closure and reflection: Learning community members need time to reflect on their learning experiences and evaluate whether they achieved the goals they set for themselves (Nelson, 1999). For example, incorporate the final assignment as a reflection piece where students are encouraged to reflect on what they learned over the semester and how they plan to apply what they learned in the real world. Ask students to keep an individual learning blog to reflect on their learning experiences. Instead of submitting a log to the professor at the end of the term, the blog can be open for others in the class to read and respond, thus encouraging shared knowledge and experience.

Each of the thirteen methods has been integrated with one of the five values and situations have been added to further describe the conditions under which each method works best.